Privacy Policy

Effective Date: August 1, 2025

Green Forest Therapy (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec Law 25.

1. Information We Collect

We may collect the following types of personal and technical information:

• Personal Information: Your name, email address, phone number, or any details submitted through our forms, emails, or booking requests.
  
• Technical Information: Your IP address, browser type, device type, and pages visited, collected through cookies or analytics tools.
  
• Service‑Related Information: Details provided when you book a consultation, request resources, or communicate with us about therapy services.

2. How We Use Your Information

We collect and use your information to:

• Respond to inquiries and provide requested services.
  
• Process bookings and communicate about therapy services.
  
• Improve website functionality, user experience, and advertising relevance.
  
• Send occasional updates or marketing communications if you have provided consent (you can withdraw consent anytime).

3. Consent

By using our website, submitting your information, or booking a service, you provide consent for the collection, use, and disclosure of your information as described in this policy.

• Express consent is obtained when you complete a form or opt in to receive marketing emails.
  
• Implied consent may apply when you voluntarily provide information to request services.
  
• You may withdraw your consent for non‑essential data collection or marketing communications at any time by contacting us.
  

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Monitor traffic and website performance.
  
• Improve user experience and analyze site usage.
  
• Provide relevant advertising through platforms like Google and Meta (if enabled).
  

Non‑essential cookies will only be activated if you provide consent via our cookie banner. You can manage or disable cookies in your browser settings, though some website features may not function as intended. Instructions for opting out of analytics and tracking cookies are also provided in this Privacy Policy.

5. Data Storage and International Transfers

Your personal information is stored securely on our systems or with trusted service providers.

• Some data may be processed or stored outside of Canada (e.g., with Google Analytics, Meta, or email services).
  
• When data is stored in other countries, it may be subject to the laws of those jurisdictions.

6. Data Retention and Disposal

We retain your personal information only as long as necessary to fulfill the purposes described above and meet legal obligations.
When information is no longer needed, it is securely deleted or anonymized.

7. Sharing Your Information

We do not sell or rent your personal information. We may disclose your information only to:

• Service providers who help deliver our website or booking services.
  
• Legal authorities, if required to comply with the law or protect against fraud or security risks.

8. Your Rights

Under PIPEDA, you have the right to:

• Request access to the personal information we hold about you.
  
• Request corrections or updates to your information.
  
• Withdraw consent for marketing or non‑essential cookies at any time.
  

To exercise these rights, contact us using the information below.

9. Third‑Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact our designated Privacy Contact:

Green Forest Therapy
Email: info@greenforesttherapy.com
Contact Form: https://greenforesttherapy.com/contact/

This Privacy Policy may be updated as our practices or legal requirements change.
The latest version will always be available on this page.

This version is ready to post on your website and meets the key PIPEDA and Quebec Law 25 requirements:

• Contact info for a privacy officer
  
• Consent explanation
  
• Retention policy
  
• International storage notice
  
• Cookie consent reference